Terms of Service

Prep to Pop is operated by Prep to Pop, [to be completed]. You can reach us at support@preptopop.com.

You must be at least 18 and able to enter a contract. If you are agreeing on behalf of a company, you confirm you are allowed to bind it.

You are responsible for what happens under your login, and for keeping your password to yourself. Tell us promptly if you think someone else has access.

One person or business per account. You may invite others to your organisation where the plan allows it; you remain responsible for what they do.

The service has three parts, and they are sold differently:

• Design tools — generating a brand, a website draft and print artwork. Free to use.
• Website hosting — publishing that site and keeping it live. A subscription.
• Printing — physical products made to order from the artwork you approve. Paid per order.

We may change, add to or withdraw features. If we withdraw something you are paying for, you can cancel and we will refund the unused part of the period, as set out in the refund policy.

Do not use the service to produce, publish or print:

• Anything that infringes someone else’s intellectual property.
• Counterfeit goods, forged documents, official identification or currency.
• Content that harasses, threatens, or incites violence against people.
• Sexual content involving minors, or any material that sexualises a child.
• Content that is deceptive about who is behind it, including impersonating a real business or person.
• Anything unlawful where it will be used, sold or displayed.

We may suspend an account, unpublish a site or cancel an order for a breach of this section, and we may do so without notice where the breach is serious.

Building a brand, a website draft and print artwork is free. Publishing a website and keeping it online is a paid plan, billed in advance and renewing automatically until you cancel. Prices are shown on the pricing page in US dollars, exclusive of any tax we are required to collect.

Cancel at any time from your billing page. Your site stays live until the end of the period you have paid for, and is unpublished after that. We do not refund time already served — see the refund policy for the exceptions.

We may change plan prices with at least 30 days’ notice by email; the new price applies from your next renewal, and you may cancel before it takes effect. Payments are processed by Stripe — we never see or store your card number.

Print products are made to order. What we print is the artwork you approved at checkout, exactly as it stood — including any spelling, contact detail or size mistake in it. Check the proof carefully; it is the last point at which a mistake costs nothing.

Colour on a screen and colour on a material are not the same measurement, and the same file printed on vinyl, coated card and fabric will not match. Reasonable variation is not a defect. Sizes are subject to normal production tolerance, and cut items may vary slightly from the stated dimension.

Delivery estimates are estimates. Once a parcel is with the carrier, its timing is outside our control. Risk passes to you on delivery. What happens when something arrives damaged, wrong or faulty is set out in the refund policy.

A published site is served on a subdomain we provide. On a paid plan you may connect a domain you already own; you buy and renew that domain yourself, from your own registrar, and you keep control of it. We do not register domains on your behalf. If the domain lapses, the site stops resolving and that is not something we can fix.

You own the content of your site. You are responsible for it being lawful, for anything you say about your business in it, and for any personal information you collect through it — including messages sent to you through a contact form. See the privacy policy for how that data is handled.

If your account is cancelled or suspended, published sites are taken offline. Export or copy anything you want to keep before you cancel.

The service itself — the editors, the design engine, the templates and the site — remains ours. You may not copy it, resell access to it, reverse-engineer it, or use it to build a competing product. Nothing here stops you using the designs and sites you create for your own business, including commercially.

We aim to keep the service and published sites available, but we do not promise uninterrupted service. Maintenance, third-party outages and things outside our control happen. We are not liable for losses caused by downtime beyond the remedies in these terms.

The service is provided as it is. To the extent the law allows, we exclude implied warranties of merchantability and fitness for a particular purpose.

We are not liable for lost profits, lost business, lost data or indirect losses. Our total liability for any claim is limited to the amount you paid us in the twelve months before the claim arose — and for a print order, to the amount you paid for that order.

Nothing here limits liability that cannot be limited by law, including for fraud or for death or personal injury caused by negligence.

You may stop using the service and close your account at any time. We may suspend or close an account that breaches these terms, that we are required to close, or where payment fails and is not put right. Orders already paid for and not cancelled will still be produced.

We may update these terms. The effective date at the top changes when we do. For a change that materially affects you we will give notice by email or in the app before it takes effect. Continuing to use the service after that means you accept the new version. The version in force when you placed an order governs that order.

These terms are governed by the laws of the State of Georgia, United States, and the courts there have jurisdiction over any dispute. If any clause is found unenforceable, the rest stays in force.

Questions about these terms, or notice of any kind, go to support@preptopop.com, or to Prep to Pop, [to be completed].